Keep your tech running right. We fix, upgrade and support.

Fixinus is your local partner for computer repairs and tech support in Porvoo — for individuals and small businesses. Desktops, laptops and everyday electronics, handled with care and clear communication.

About Fixinus

Fixinus is a local IT and tech support service based in Porvoo. We help individuals and small businesses keep their technology running smoothly. We can also travel to nearby cities; a travel fee may apply.

Drop-off, pickup & on-site

We don’t have a fixed office (yet). Devices can be dropped off by appointment, or we can pick them up. If it looks like a quick fix — or the work needs to be done where the device is — we’re happy to come on-site. We’ll agree on the time and location in advance by phone or email.

Experience

We have formal technical training and over 15 years of hands-on experience. We keep up with industry developments to provide clear, practical solutions.

Fast service

Most standard repairs are completed within 1–3 days, and simpler issues are often handled the same day. If a job is urgent, we aim to start as soon as possible.

Payment methods

Cash, major debit and credit cards, MobilePay, Google Pay, Apple Pay or invoice.

Services

Desktop & Laptop

  • Diagnostics & troubleshooting
  • Hardware repairs & parts (SSD, RAM, GPU, battery, screen, fans)
  • Cleaning & thermal service (dust out, fresh paste)
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  • Component replacements & upgrades (for speed, storage, graphics)
  • Custom PC builds (gaming/work): parts advice, assembly & setup
  • Annual service check
  • All brands supported
  • Health report after service (what we did, future recommendations)

Home Tech Help

  • Wi-Fi setup & coverage boost (router/mesh)
  • TV & streaming setup (smart TVs, Apple TV, Chromecast, etc.)
  • Printers & scanners (install, connect, fix common issues)
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  • Game consoles (repair, setup, online play, family settings)
  • Shared storage / NAS (files across devices)
  • Smart home devices (lights, cameras, speakers)

Phones & Tablets (software only + light cleaning)

  • New device setup
  • Switching phones made easy (move photos, messages, WhatsApp, apps)
  • App & account help (Apple ID, Google)
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  • Parental controls & safety (Screen Time/Family Link setup)
  • Email, contacts & calendar sync
  • iCloud/Google backups & restores
  • Storage cleanup (free up space safely)
  • Security check (updates, passcodes, 2-step verification)
  • Troubleshooting issues (sync, notifications, battery life)

Software & Operating System

  • Reinstall Windows or macOS (keep files when possible)
  • New computer setup & file transfer
  • Remove viruses and unwanted apps
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  • Install programs & drivers
  • Free up space (clean large & temporary files)
  • Set up backups to an external drive or cloud
  • Network & internet issues (Wi-Fi/Ethernet not connecting, slow speeds)
  • Fix crashes and error messages
  • Account & password help (Microsoft/Apple, email accounts)
  • Set up email and cloud (OneDrive, iCloud, Google)

Price list

All prices include 25.5% VAT. Spare parts are charged separately and always agreed on before ordering. After diagnostics you always get a price estimate for the repair, and work continues only once you have approved it. If the device turns out to be beyond repair, you only pay for the diagnostics.

Computers & laptops

Diagnostics (capped at €150)€50/h
Software tune-up and malware removal€50–100
Clean Windows or macOS installation, updates and drivers€70
File transfer or restore with an installationfrom €40
Cleaning and dust removal€50
Thermal paste replacementfrom €50
Annual service (cleaning, updates and health report)€90
Laptop battery replacement (non-Apple)from €60 + parts
Laptop screen replacementfrom €100 + parts
SSD upgrade and data transferfrom €80 + parts
RAM upgradefrom €40 + parts
Laptop battery replacement, MacBookfrom €150 + parts
Desktop PC build, incl. operating system installationfrom €150
Other service and installation work€60/h

Windows is installed with the computer's own license, which on most machines carries over to the new installation automatically. If the machine needs a new license, we'll tell you and agree on it separately.

Diagnostics is limited to three hours unless separately agreed. If the fault requires a more extensive investigation, we'll let you know and always agree on how to proceed before continuing the work.

Remote support & visits

Remote support€20 / 30 min
On-site visit (e.g. Wi-Fi, TV and printers)€20 + €70/h
Travel costs (return trip not billed)€2/km
Device pickup & return within 10 km of Porvoo market squarefree

Urgent work outside business hours: surcharge of +50% (Mon–Fri), +75% (Sat) and +100% (Sun).

Game consoles

Cleaning, dust removal and thermal paste replacement (excl. PS5)€100
PS5 cleaning and liquid metal replacementfrom €150

Data recovery

File recovery, software faultsfrom €100

The initial assessment and price estimate are free, and we only charge for a successful recovery. The exact price is always confirmed before work begins. More demanding cases, such as physically damaged drives, are assessed case by case and referred to a specialist when needed.

Other work

New phone setup and data transferfrom €50
Backup setup (external drive or cloud)from €40

We also take on other electronics and device repairs case by case. Don't hesitate to ask, even if your device isn't on the list.

Remote Help – How It Works

On Windows 10/11 we use Quick Assist. If you don’t have a Microsoft account or Quick Assist isn’t available, we use TeamViewer QuickSupport instead. On Mac and Linux, we also use TeamViewer. If neither option fits, we arrange a home visit or drop-off.

  1. Contact us: Call +358 40 066 4767 or email info@fixinus.fi to confirm that remote help is suitable for your issue.
  2. Download the right app:
    Windows 10/11: Open Quick Assist by pressing Ctrl+Windows+Q.
    No Microsoft account or Quick Assist not working? Download TeamViewer QuickSupport: teamviewer.com/download.
    Mac or Linux: Download TeamViewer QuickSupport from the link above.
  3. Allow access: Open the app and approve the connection when prompted. You can see everything we do.
  4. Share the code: The app will show a one-time code. Tell us the code so we can connect. It cannot be reused.
  5. We fix the issue: You can watch everything on your screen and pause or stop the session at any time.
  6. All done: we close the session and confirm next steps (if any).

What our customers say

5.0 stars — 17 reviews on Google

My recommendation 👍🏼 Excellent, fast and reliable service. My desktop suddenly shut down and would not start again. The fault was quickly traced to a broken power supply. Linus ordered and installed a new part and the computer works again. I was kept informed the whole time about progress and cost. Thank you! ☺️
Marja Peltonen Review on Google
Really friendly and professional service! We got help right away and a solution when the graphics card in our son's computer broke. Everything was handled flexibly, honestly and with good communication from start to finish. 😊 We are more than satisfied and warmly recommend!
Kati Haapanen Review on Google
I got fast, highly professional and friendly service resetting my printer counter! The printer was picked up, the counter was reset, and the printer was brought back home and connected to my laptop — the service was reliable, fair and very professional throughout! I warmly recommend Fixinus and will spread the good word! Thank you Fixinus!
Eija Vainio Review on Google

Didn't find what you were looking for? Call us and we'll figure it out together.

Call 040 066 4767

Contact Us

Have a question or need help with your tech? Get in touch.

Send Us A Message

Contact Information

Address

Puusepänkaarre 15

06150 Porvoo

Phone

Email

info@fixinus.fi

Business Hours

Monday-Friday: 09:00 - 22:00

Saturday: 10:00 - 22:00

Sunday: 12:00 - 22:00

Urgent matters 24/7 (surcharge outside business hours). If we don’t answer right away, please call again. For non-urgent matters, leave a message.

Call 040 066 4767